Microsoft Intune – Scenario & Troubleshooting Interview Question Bank Complete package for mid-senior, lead, and architect positions (Windows, iOS/iPadOS, macOS, Android, Autopilot, ABM/ASM, Security, Updates, Apps, Graph, Migration) Enrollment & Identity Q: How can you determine if a user is unable to enroll a device because of policy restrictions related to CA, enrollment restrictions, or licensing issues? • Check Entra sign-in logs and CA evaluation; review Intune enrollme

Deploying taskbar and Start menu layout with Microsoft Intune You’ve got three reliable paths. Choose based on Windows edition and how tightly you want to control the UI. Option 1: Settings Catalog (simplest, but requires Enterprise/Education) Prerequisites Windows edition:  Windows 10/11 Enterprise or Education. Files: Windows 10:  LayoutModification.xml (Start + taskbar). Windows 11:  LayoutModification.json (Start pins) and TaskbarLayoutModification.xml (taskbar). Steps Cr

Deploying a desktop wallpaper with Intune You’ve got two clean options. If your image can live on a network/HTTP path that every device can reach, use a policy-only approach. If not, deliver the image locally first, then enforce the wallpaper policy. Option A: Policy-only (image hosted on a reachable path) Create the wallpaper policy (Settings catalog) Path:  Devices → Configuration profiles → Create → Windows 10 and later → Settings catalog. Name:  “Wallpaper—Corporate”. Add

1. Explain the policies for device preparation and how to set them up in Intune Answer:    Device preparation policies in Intune are used during Windows Autopilot  provisioning to ensure that devices are properly prepared before deployment. They define tasks such as installing required apps, applying configuration profiles, and enforcing compliance before the user can access the device. Configuration Steps: Go to Intune Admin Center > Devices > Windows > Windows enrollment >

1. What is Intune and what are its features? Answer:    Microsoft Intune is a cloud-based Unified Endpoint Management (UEM) solution  that helps organizations manage devices, applications, and security policies. Key Features : Cross-platform device management: Supports Windows, macOS, iOS/iPadOS, Android, and Linux. Mobile Device Management (MDM): Enroll and configure devices remotely. Mobile Application Management (MAM): Manage apps without requiring full device enrollment.