Essential Intune Interview Questions to Ace Your Next Tech Interview - Part 1

1. What is Intune and what are its features?

Answer:   Microsoft Intune is a cloud-based Unified Endpoint Management (UEM) solution that helps organizations manage devices, applications, and security policies.

Key Features:

• Cross-platform device management: Supports Windows, macOS, iOS/iPadOS, Android, and Linux.

• Mobile Device Management (MDM): Enroll and configure devices remotely.

• Mobile Application Management (MAM): Manage apps without requiring full device enrollment.

• Conditional Access: Enforce access rules based on compliance.

• Zero Trust security: Identity-based access and compliance enforcement.

• Automated provisioning: Simplify device setup with Autopilot.

• App deployment: Deploy Win32, LOB, and Microsoft Store apps.

• Endpoint analytics: Monitor device health and performance.

  
  

2. Which types of devices are supported by Intune?

Answer:   Intune supports:

• Windows PCs and laptops

• macOS devices

• iOS/iPadOS devices

• Android smartphones and tablets

• Linux devices

• Chrome OS (limited support)

3. Which types of operating systems are supported by Intune?

Answer:   Supported OS:

• Windows 10/11

• macOS

• iOS/iPadOS

• Android 8+

• Linux distributions

• Chrome OS (limited app protection)

4. What is a configuration policy? How do you establish it, and can you provide an example?

Answer:   A configuration policy defines device settings like Wi-Fi, VPN, email, or security restrictions.

Setup Steps:

1. Go to Intune Admin Center → Devices → Configuration profiles.

2. Create a profile → Select platform (e.g., Windows 10).

3. Choose profile type (e.g., Endpoint protection).

4. Configure settings → Assign to groups.

Example: Configure password complexity (minimum length, expiration).

5. What is a compliance policy? How do you establish it, and can you provide an example?

Answer:   A compliance policy ensures devices meet security standards.

Setup Steps:

1. Intune Admin Center → Devices → Compliance policies.

2. Create policy → Select platform.

3. Define rules (e.g., minimum OS version, encryption required).

4. Assign to groups.

Example: Require BitLocker encryption on Windows devices.

6. What are Windows update rings, and how do you set them up? What does deferral mean in update rings?

Answer:   Update rings control how and when Windows devices receive updates:

• Configure in Intune → Devices → Update rings.

• Define settings: install time, restart behavior, deferral.

Deferral: Delay installation of updates (e.g., defer feature updates by 30 days).

7. Distinction between Windows update, feature update, and quality update.

Answer:

• Windows Update: General service delivering updates.

• Feature Update: Major OS upgrades (new features, UI changes).

• Quality Update: Monthly patches (security, bug fixes).

Configuration:

• Feature updates via Feature Update Policy.

• Quality updates via Update Rings.

8. What are the available options for rolling out a feature update?

Answer:   Rollout options:

• Immediate rollout: Update available instantly.

• Gradual rollout: Staggered deployment over days/weeks.

• Intelligent rollout: AI-driven phased deployment.

9. What are device clean-up rules and how do they function?

Answer:   Device cleanup rules automatically hide devices that haven’t checked in for a set period (e.g., 90 days).

• Keeps portal clean.

• Doesn’t wipe devices.

• Devices reappear if they check in before certificate expiry.

10. What are remediation scripts and how do they work?

Answer:   Remediation scripts detect and fix issues proactively:

• Consist of detection + remediation script.

• Run automatically or on-demand.

• Example: Detect missing registry key → Add it.

11. What are the types and filters of assignments?

Answer:   Assignment filters target policies/apps to specific devices:

• Types: Device filters (OS, manufacturer, ownership), App filters (MAM scenarios).

• Example: Apply Wi-Fi profile only to corporate-owned Android devices.

12. Explain Intune groups and their types.

Answer:   Groups organize users/devices:

• User groups: Policies assigned to users (e.g., HR staff).

• Device groups: Policies assigned to devices (e.g., kiosks).

• Dynamic groups: Auto-populated based on attributes.

13. What are Built-in apps and Line-of-business apps?

Answer:

• Built-in apps: Pre-installed system apps (e.g., Calculator).

• Line-of-business (LOB) apps: Custom/in-house apps uploaded to Intune. Used for internal business needs.

14. What is a Windows app (Win32) in Intune, and how do you configure it?

Answer:   Win32 apps are traditional Windows apps (.exe/.msi):

• Prepare using Win32 Content Prep Tool.

• Upload to Intune → Configure install/uninstall commands → Assign groups.

15. What is the process for deploying Microsoft Store apps using Intune?

Answer:   Deployment Steps:

1. Intune Admin Center → Apps → Add → Microsoft Store app.

2. Search app → Select → Assign to groups.

3. Intune auto-updates apps.

Here’s a visual comparison table that neatly summarizes the differences between Policies, Updates, and Apps in Intune for quick reference:

Category	Purpose	Examples	Setup in Intune	Key Notes
Configuration Policies	Define device settings and configurations	Wi-Fi, VPN, password rules, endpoint protection	Devices → Configuration profiles	Enforce baseline settings across devices
Compliance Policies	Ensure devices meet security standards	Require BitLocker, minimum OS version, encryption	Devices → Compliance policies	Used with Conditional Access to block non-compliant devices
Update Rings	Control how Windows updates are delivered	Feature updates, quality updates, deferrals	Devices → Update rings	Manage timing, restart behavior, and deferrals
Feature Updates	Major OS upgrades with new features	Windows 11 upgrade, annual releases	Devices → Feature updates	Can be rolled out immediately, gradually, or intelligently
Quality Updates	Monthly patches for security and bug fixes	Patch Tuesday updates	Devices → Update rings	Smaller, frequent updates; critical for security
Built-in Apps	Pre-installed system apps	Calculator, Mail, Camera	Apps → Add → Built-in	Can be hidden or managed, but not removed
Line-of-Business Apps	Custom/in-house apps for business	Internal HR app, finance tool	Apps → Add → LOB app	Uploaded by admin, distributed internally
Win32 Apps	Traditional Windows apps (.exe/.msi)	Adobe Reader, legacy ERP client	Apps → Add → Win32 app	Requires packaging with Win32 Content Prep Tool
Microsoft Store Apps	Public apps from Microsoft Store	Teams, OneNote, Spotify	Apps → Add → Microsoft Store app	Auto-updates handled by Store integration

This table gives you a snapshot view of how Intune handles different aspects of device management (policies), system maintenance (updates), and application deployment (apps).