Understanding Device Enrollment Managers in Intune: Setup and Importance Explained

📘 What is a Device Enrollment Manager?

• A special Intune account type that allows bulk enrollment of devices.

• Unlike standard users (limited to 15 devices), a DEM can enroll up to 1,000 devices.

• DEM accounts are non-administrator users specifically designated for mass enrollment.

✅ Why is it Required?

• Useful for large-scale deployments (e.g., corporate rollouts, schools, retail).

• Simplifies device preparation and distribution.

• Helps IT teams bypass individual user enrollment limits.

• Ensures consistency in device setup before handing them to end-users.

⚙️ How to Set Up a DEM

1. Create a user in Azure Active Directory.

2. Assign an Intune license to that user.

3. In Intune Admin Center:

   • Go to Devices > Enrollment > Device Enrollment Managers.

   • Select Add and choose the user.

   • Click Create to designate them as DEM.

4. Use this DEM account to sign in and enroll devices.